1 Reply Latest reply: Sep 1, 2010 9:18 AM by William Boyd, Jr.
brandonnkim Level 1 Level 1 (0 points)
I'm trying to connect to Time Capsule via ethernet and when I click on the TC folder in Finder I get a message that reads: "The operation cannot be completed because the original item for "Time Capsule" cannot be found."

Then when I click on "OK" in that message another message appears that reads "Time Capsule failed to mount".

Would anyone be willing to help me try and figure out what is wrong?

Thanks

MacBook, Mac OS X (10.5.8), Intel Core 2 Duo
  • William Boyd, Jr. Level 6 Level 6 (10,515 points)
    brandonnkim wrote:
    I'm trying to connect to Time Capsule via ethernet and when I click on the TC folder in Finder I get a message that reads: "The operation cannot be completed because the original item for "Time Capsule" cannot be found."

    Then when I click on "OK" in that message another message appears that reads "Time Capsule failed to mount".


    This may not help, but open the Finder's preferences, select the Sidebar view, deselect all the items in the "shared" group, then close the preferences window. Open a Finder window to verify that the "shared" group is gone. Now reverse the steps above, then see if you can open the Time Capsule disk.

    If that doesn't help, use the Finder menu bar item Go -> Network to open a list of network items. The Time Capsule should be there. See if you can open it.

    If that doesn't help either and if you have a program that can edit "plist" files ("Property List Editor" from Apple's Developer Tools is one such), you might be able to fix the problem by editing the file com.apple.sidebarlists.plist in "yourhomefolder"/Library/Preferences. Make a copy of it first in case you ruin it. Then open the file. (The following instructions assume you're using Property List Editor.) Open "systemitems", then "VolumesList". You will see a possibly long list of things names "Item 0", "Item 1", etc. Open each one, looking at the "Name" item until you see one named after your Time Capsule or its disk. Select the "Item n" entry containing that name, then click on "Delete Item" in the tool bar. Continue down the list looking for other occurrences of the Time Capsule. When you're done, save the file and quit Property List Editor. See if things work now.

    If none of these things helps, I have no other suggestions.