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Apps losing internet connection frequently.

Recently there have been cases where I lose the internet connection (WiFi) on my laptop. All of the apps that I have on my MacBook Air (2018), whether downloaded from the internet or from the App Store abruptly stop working and show that there is no internet connection. I have checked my internet connection (WiFi) on other devices too but they all seem to be working very well. Also, all of the apps except for Safari loses the internet connection. This problem has been happening frequently nowadays. This gets corrected once I restart my laptop, but there doesn't seem to be any other solution for that. At first, I thought that this was a problem with my laptop, but my brother's laptop, (which is also a MacBook Air, 2017) loses its internet connection at the same time and all the apps on his laptop except for Safari stops getting the internet connection. I also have an iPad but that doesn't lose its connection when our laptops lose it.

Can somebody help me with this? This has been happening frequently and I am looking forward to a solution.

MacBook Air 13″, macOS 11.2

Posted on Apr 21, 2021 5:20 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 21, 2021 6:24 AM

Go step by step and test.


1. Restart the router.

Launch Safari holding the shift key down


2. Deselect Proxies, if selected.

   System Preference > Network > Advanced  > Proxies Tab

   Unlock the lock if you have to.

   Under "Select  a protocol…”, uncheck any box if check-marked.

   Click "OK” then  "Apply”.


3. Uninstall any Profile you have not installed knowingly.

    Section: Remove a configuration profile from your Mac

    Profiles: https://support.apple.com/guide/mac-help/configuration-profiles-standardize-settings-mh35561/mac


3. Disable/uninstall any anti-virus software or web monitoring software if installed.

4. If you cannot  still connect to internet:

    Startup in Safe Mode.   https://support.apple.com/lv-lv/HT201262

    Login to your account. Launch Safari and test.

     Click  in the menu bar and choose “Restart”


5.  Check for adware.

       Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

       For instructions: Install Malwarebytes for Mac v4      Uninstall Malwarebytes for Mac

       Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.


       Restart the computer and relaunch Safari holding the shift key down.

1 reply
Question marked as Top-ranking reply

Apr 21, 2021 6:24 AM in response to ChrisJohnV077

Go step by step and test.


1. Restart the router.

Launch Safari holding the shift key down


2. Deselect Proxies, if selected.

   System Preference > Network > Advanced  > Proxies Tab

   Unlock the lock if you have to.

   Under "Select  a protocol…”, uncheck any box if check-marked.

   Click "OK” then  "Apply”.


3. Uninstall any Profile you have not installed knowingly.

    Section: Remove a configuration profile from your Mac

    Profiles: https://support.apple.com/guide/mac-help/configuration-profiles-standardize-settings-mh35561/mac


3. Disable/uninstall any anti-virus software or web monitoring software if installed.

4. If you cannot  still connect to internet:

    Startup in Safe Mode.   https://support.apple.com/lv-lv/HT201262

    Login to your account. Launch Safari and test.

     Click  in the menu bar and choose “Restart”


5.  Check for adware.

       Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

       For instructions: Install Malwarebytes for Mac v4      Uninstall Malwarebytes for Mac

       Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.


       Restart the computer and relaunch Safari holding the shift key down.

Apps losing internet connection frequently.

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