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"Your purchase could not be completed"

i can’t buy and like put money on my acc


[Image Edited by Moderator to Remove Personal Information]

Posted on Apr 21, 2021 6:03 AM

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Question marked as Top-ranking reply

Posted on Apr 21, 2021 6:11 AM

Various forms of this old and somewhat unspecific message ultimately lead you to: https://support.apple.com/billing


The most logical selection is then "Can't complete a purchase?" which brings you to this document --> 'If your payment method is declined in the App Store or iTunes Store'

Click here --> https://support.apple.com/HT203005


If nothing in that document provides resolution then Contact iTunes Support at: https://support.apple.com/choose-country-region/media-services

1 reply
Question marked as Top-ranking reply

Apr 21, 2021 6:11 AM in response to martrell144

Various forms of this old and somewhat unspecific message ultimately lead you to: https://support.apple.com/billing


The most logical selection is then "Can't complete a purchase?" which brings you to this document --> 'If your payment method is declined in the App Store or iTunes Store'

Click here --> https://support.apple.com/HT203005


If nothing in that document provides resolution then Contact iTunes Support at: https://support.apple.com/choose-country-region/media-services

"Your purchase could not be completed"

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