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My fingerprints isn’t working

My fingerprint isn’t working so how will I resolve it

iPhone 6 Plus, iOS 12

Posted on Apr 21, 2021 6:06 AM

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Posted on Apr 21, 2021 6:13 AM

Make sure that you have the latest version of iOS or iPadOS. Make sure that your fingers and the Touch ID sensor are clean and dry. ... Go to Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints. Try enrolling a different finger.


If Touch ID isn't working on your iPhone or iPad - Apple Support

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Question marked as Best reply

Apr 21, 2021 6:13 AM in response to okoye177

Make sure that you have the latest version of iOS or iPadOS. Make sure that your fingers and the Touch ID sensor are clean and dry. ... Go to Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints. Try enrolling a different finger.


If Touch ID isn't working on your iPhone or iPad - Apple Support

My fingerprints isn’t working

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