Apple Music

Hi there, SB4334! Thanks for reaching out to Apple Support Communities. 

After reviewing your post, it sounds like you are having some trouble with Apple Music, but we’re not quite sure exactly what the issue is. We definitely understand that not having access to your music can be a concern and we'd love to help. Let’s start by reviewing this article: If songs are missing from your music library after you turn on Sync Library.

If this does not resolve the issue, please tell us more about specifically what is happening, so we can best assist you. Have a great day!

Thanks for getting back with us about this, SB4334. To confirm, are you saying that you no longer have an active subscription for Apple Music? If so, then you can simply renew your subscription here: Subscribe to Apple Music on iPhone.

If there is something else happening, please give us as much detail as possible, including screenshots if needed, so we can better understand the issue. When you say you "had nothing", what exactly do you mean?

We remain eager to help, so please get back with us when you can. Thank you!

We are not able to tell you why your subscription was stopped, SB4334. Typically, that happens when you stop paying for it or request to cancel it, but there is no way for us to know that for sure from Apple Support Communities. Once you resubscribe, you will be able to re-download all of your music and playlists again.

Please let us know if you have follow-up questions about this issue. Take care.

1. Click Post. Your question will be posted to the community for the topic you selected, and then other members can view and answer it.

To help you track responses, you're automatically subscribed to email notifications for any question that you ask or respond to. To set up your email notifications, go to Edit Profile & Preferences.

Encourage helpful community members by marking responses that help solve your question. This awards reputation points and increases the member's status in the community. It also makes it easier for other members to find helpful responses.

 ’I have this question too’