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forgot passcode for apple AirPort time capsule

forgot passcode for apple AirPort time capsule


Posted on Apr 21, 2021 12:36 PM

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Question marked as Top-ranking reply

Posted on Apr 21, 2021 12:45 PM

Perform a Soft Reset on the AirPort Time Capsule to reset the password that you need. This Apple Support document will tell you how.


https://support.apple.com/en-us/HT201945


Not sure why, but for some reason users sometimes seem to have trouble with this. If that might be the case, you will need to perform a Hard Reset and then set up the AirPort Time Capsule again, just like you did when you set it up for the first time.


Note......a Hard Reset will not affect any of the stored data on the AirPort Time Capsule hard drive......only the network settings are affected.



2 replies
Question marked as Top-ranking reply

Apr 21, 2021 12:45 PM in response to lesliefrombayarea

Perform a Soft Reset on the AirPort Time Capsule to reset the password that you need. This Apple Support document will tell you how.


https://support.apple.com/en-us/HT201945


Not sure why, but for some reason users sometimes seem to have trouble with this. If that might be the case, you will need to perform a Hard Reset and then set up the AirPort Time Capsule again, just like you did when you set it up for the first time.


Note......a Hard Reset will not affect any of the stored data on the AirPort Time Capsule hard drive......only the network settings are affected.



forgot passcode for apple AirPort time capsule

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