Apple Event: May 7th at 7 am PT
Hi! I have purchased a premium free trial on VPN and I decided that I dont want to be a premium subscriber after the trial ends but I cant seem to cancel the subscription. I do know the steps but it wouldn’t load for me. Please help!!
Please click on this link to learn "How to cancel a subscription from Apple" --> https://support.apple.com/HT202039
Note:
• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about it not renewing.
• Deleting an app does not cancel a subscription.
• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.
• If you don't have an Apple device, see the options near the very bottom of the support document
"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052
If you still can't find a subscription, contact Apple Support using the link at the end of the support article.
If you still have problems:
Report A Problem; click here --> https://reportaproblem.apple.com/?s=6
Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.
Please click on this link to learn "How to cancel a subscription from Apple" --> https://support.apple.com/HT202039
Note:
• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about it not renewing.
• Deleting an app does not cancel a subscription.
• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.
• If you don't have an Apple device, see the options near the very bottom of the support document
"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052
If you still can't find a subscription, contact Apple Support using the link at the end of the support article.
If you still have problems:
Report A Problem; click here --> https://reportaproblem.apple.com/?s=6
Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.
Thank you so much for your help, this is what happens when i tap on the ‘expired’ subscription trying to cancel it, no matter how long i wait for it it would not load. apple keeps sending emails to me about the payment because i have blocked my card not to let the transaction happen.
My last link addresses that.
Unable to Cancel Subscription
