my phone screen isn't working

I dropped my phone a while ago and now it I can't punch in my password to access my phone. what do I do?


iPhone 11 Pro, iOS 14

Posted on Apr 22, 2021 12:20 AM

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Question marked as Top-ranking reply

Posted on Apr 22, 2021 12:28 AM

It sounds like a screen problem but we, just users like you, can't diagnose that issue remotely, sorry.

Make an appointment and have your iPhone inspected at an Apple Store or Authorized Service Provider among the following list:--> Apple – Location Selector . After checking it out, they'll give you all the available options.

Regards

Giulio


1 reply
Question marked as Top-ranking reply

Apr 22, 2021 12:28 AM in response to charlottechappelear1

It sounds like a screen problem but we, just users like you, can't diagnose that issue remotely, sorry.

Make an appointment and have your iPhone inspected at an Apple Store or Authorized Service Provider among the following list:--> Apple – Location Selector . After checking it out, they'll give you all the available options.

Regards

Giulio


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my phone screen isn't working

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