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My phone broke no screen. So I had it replace. Received a new phone. Now I am unable to pair my watch to the phone

How do I pair my Apple Watch to my phone. I broke my old phone had it replaced. It wasn’t unpaired with the old phone. Now it won’t let me pair with the new phone

Posted on Apr 22, 2021 10:31 AM

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Question marked as Top-ranking reply

Posted on Apr 22, 2021 10:47 AM

Here are two ways to unpair your watch if you no longer have the paired iPhone:

  • See the 'How to erase your Apple Watch if you don't have your iPhone' section of:

Unpair and erase your Apple Watch - Apple Support

  • With a web browser, go to: https://www.iCloud.com and sign in with your Apple ID. Open Find My iPhone and select All Devices (at the top). Then click your Apple Watch, select 'Erase Apple Watch', and select Next until the device is erased. Finally click "X" next to remove your Apple Watch.


2 replies
Question marked as Top-ranking reply

Apr 22, 2021 10:47 AM in response to annalouise49

Here are two ways to unpair your watch if you no longer have the paired iPhone:

  • See the 'How to erase your Apple Watch if you don't have your iPhone' section of:

Unpair and erase your Apple Watch - Apple Support

  • With a web browser, go to: https://www.iCloud.com and sign in with your Apple ID. Open Find My iPhone and select All Devices (at the top). Then click your Apple Watch, select 'Erase Apple Watch', and select Next until the device is erased. Finally click "X" next to remove your Apple Watch.


Apr 22, 2021 11:07 AM in response to annalouise49

To unpair and erase watch and remove Activation Lock.

On a computer, go to iCloud.com and sign in with your Apple ID.

Go to Find Iphone.

Select All Devices, then click your Apple Watch.

Click Erase Apple Watch.

Select Next until the device is erased.

Click the remove button next to your Apple Watch.

Then go here;

Pair the watch with my new phone.

My phone broke no screen. So I had it replace. Received a new phone. Now I am unable to pair my watch to the phone

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