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New phone purchase connect to carrier

I just purchased a new iPhone and didn’t see the prompt to get that connected to my carrier. How do I do that?

Posted on Apr 22, 2021 1:45 PM

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Question marked as Top-ranking reply

Posted on Apr 22, 2021 1:48 PM

If you are keeping the same phone number take the SIM out of the old phone and put it in the new phone. Otherwise call your carrier and ask for a new SIM, or, if it is an iPhone 11 or later for eSIM activation.


See→Remove or switch the SIM card in your iPhone or iPad - Apple Support


Also→Find wireless carriers that offer eSIM service - Apple Support

1 reply
Question marked as Top-ranking reply

Apr 22, 2021 1:48 PM in response to Seemebythesea

If you are keeping the same phone number take the SIM out of the old phone and put it in the new phone. Otherwise call your carrier and ask for a new SIM, or, if it is an iPhone 11 or later for eSIM activation.


See→Remove or switch the SIM card in your iPhone or iPad - Apple Support


Also→Find wireless carriers that offer eSIM service - Apple Support

New phone purchase connect to carrier

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