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I don’t remember my password and the email my account is no longer my email. How do I change my password?

I don’t remember my password for my Apple ID. The email that is connected to my iD isn’t in use anymore. How do I reset my password?

iPhone XR, iOS 14

Posted on Apr 22, 2021 1:38 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 22, 2021 6:43 PM

If you forgot the Apple ID password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification  email option if necessary.


Apple ID - Manage            


Apple ID – Forgot Password            


If necessary, contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      

1 reply
Question marked as Top-ranking reply

Apr 22, 2021 6:43 PM in response to Jennifer-M-Duwve

If you forgot the Apple ID password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification  email option if necessary.


Apple ID - Manage            


Apple ID – Forgot Password            


If necessary, contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      

I don’t remember my password and the email my account is no longer my email. How do I change my password?

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