My auto lock only has 30sec and 1min

How do I get back the other options in auto lock? I currently only have 30 seconds and 1 minute and I want it to auto lock ‘never’

iPhone 12 Pro, iOS 14

Posted on Apr 23, 2021 6:17 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 24, 2021 12:44 PM

Hello there legrand274,



We understand that you're not able to select additonal Auto-Lock options for your iPhone. Let's take a closer look as we do our best to provide some additional insight.


To get started, these options are typically limited by certain kinds of email accounts you may have on your device, for security reasons. Leaving it set to "Never" could cause a potential security risk with your device or any accounts you have active if the device is left unattended and unlocked.


With that said, this is more common with some managed accounts such as with Microsoft Exchange accounts, or other possible enterprise, work, or educational institution related accounts. You can also check for any configuration or management profiles installed on your device as shown here: Install or remove configuration profiles on iPhone



We hope this helps get you pointed in the right direction.


Take care.

1 reply
Question marked as Top-ranking reply

Apr 24, 2021 12:44 PM in response to legrand274

Hello there legrand274,



We understand that you're not able to select additonal Auto-Lock options for your iPhone. Let's take a closer look as we do our best to provide some additional insight.


To get started, these options are typically limited by certain kinds of email accounts you may have on your device, for security reasons. Leaving it set to "Never" could cause a potential security risk with your device or any accounts you have active if the device is left unattended and unlocked.


With that said, this is more common with some managed accounts such as with Microsoft Exchange accounts, or other possible enterprise, work, or educational institution related accounts. You can also check for any configuration or management profiles installed on your device as shown here: Install or remove configuration profiles on iPhone



We hope this helps get you pointed in the right direction.


Take care.

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My auto lock only has 30sec and 1min

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