Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My apple watch series 6 doesn't count my steps anymore and it is not showing on the face of the watch.

My apple watch series 6 doesn't count my steps anymore and it is not showing on the face of the watch. Help?


Posted on Apr 23, 2021 7:01 PM

Reply
5 replies

Apr 23, 2021 7:15 PM in response to Aud71

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


My apple watch series 6 doesn't count my steps anymore and it is not showing on the face of the watch.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.