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I am facing issue while updating my payment details. I want to remove the old payment card and want to enter the new one. But it is showing that can not update please contact apple support

I am facing issue while updating my payment details. I want to remove the old payment card and want to enter the new one. But it is showing that cannot update payment contact it support.

iPhone 11, iOS 14

Posted on Apr 24, 2021 5:10 AM

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Question marked as Top-ranking reply

Posted on Apr 24, 2021 6:08 AM

This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266

- If you are updating an old card and have ongoing subscriptions you may need to first add the new card and make it the primary payment method before deleting the old card.


'If you can't remove your last payment method or use no payment method with your Apple ID' click here --> https://support.apple.com/HT203905


If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232

1 reply
Question marked as Top-ranking reply

Apr 24, 2021 6:08 AM in response to Soniatob

This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266

- If you are updating an old card and have ongoing subscriptions you may need to first add the new card and make it the primary payment method before deleting the old card.


'If you can't remove your last payment method or use no payment method with your Apple ID' click here --> https://support.apple.com/HT203905


If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232

I am facing issue while updating my payment details. I want to remove the old payment card and want to enter the new one. But it is showing that can not update please contact apple support

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