I can’t download from store

Hello yahia16.

Thank you for using Apple Support Communities. It sounds like you're unable to download from the iTunes Store and possibly the App Store. We can understand how this would be an issue. Allow us to investigate this issue and assist in any way we can.

When you attempt to download from the from the iTunes Store, what exactly occurs? Are you prompted with an error message? If so, what does that error message say? Are you using an iPhone or are you using a Mac when attempting to access the iTunes/App Store? We do have some helpful resources that we'd like to share with you. If you're experiencing issues connecting to the iTunes/App Store, please check out the link below:

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

This resource has great troubleshooting steps that you can try if you're unable to connect to the iTunes/App Store. If you can't download apps on your iPhone or on your Mac, the following resources can help:

If you can't download or update apps on your Mac - Apple Support

If you can’t download or update apps on your iPhone or iPad - Apple Support

Be sure to follow all the steps listed within these resources.

We hope this information is useful. Best of luck.