iPhone Analytics data doesn't disappear after sync

Once a sync is complete the analytics data on the phone is supposed to disappear. It used to but no longer does. Rebooting both Mac and phone don't solve the problem. BTW, my iPad analytics data does disappear after a sync. The phone is running iOS 14.4.2. Sharing is disabled.


Any ideas?

iPhone XR, iOS 14

Posted on Apr 24, 2021 1:13 PM

Reply
1 reply

Apr 25, 2021 10:59 AM in response to DesertRatR

Hello DesertRatR.


Thank you for using Apple Support Communities. It sounds like you're experiencing issues with your Analytics data. Specifically, you were able to delete that data by syncing and now it no longer deletes off your iPhone after syncing.


For this specific issue, we highly recommend that you reach out to Apple Support for additional investigation into this issue. You can locate them by using the link below:


Get Support


They will be the best suited to assist with this issue.


Thank you for using Apple Support Communities. Best of luck.

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iPhone Analytics data doesn't disappear after sync

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