Does not start up after software update iOS 14.4.2

Totally Black screen after updating iPad mini overnight.

Tried all reboots still dead.

iPad mini 4, iPadOS 14

Posted on Apr 24, 2021 2:23 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 24, 2021 3:53 PM

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

7 replies
Question marked as Top-ranking reply

Apr 24, 2021 3:53 PM in response to Craigann

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

Apr 25, 2021 7:34 AM in response to Craigann

These are NOT OUR help pages.

You are NOT addressing ANYONE from Apple here.

You signed up into an Apple supplied and moderated Apple product customer/user to user technical support community.

We are all just, largely, Apple product customers/users here, just like you!


If you are still having issues with your iPad, I suggest you search online to locate and call contact your nearest, “local” Apple Store location to try/attempt to make an appointment to get your Apple iPad diagnosed and options presented you.

OR, failing that,


Contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Device Performance and Connectivity support categories.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044



Best of Luck to You!

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Does not start up after software update iOS 14.4.2

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