pictures goes light and dark when watching apple tv . How do I get help to fix this.
While watching appletv+ picture goes back and forth from light to dark. No other streaming service I use does this.
3930X,
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
While watching appletv+ picture goes back and forth from light to dark. No other streaming service I use does this.
3930X,
Hello jjsav133,
We understand that you're having some trouble with the brightness on your Apple TV+ app. Could you check the Light Sensitivity feature for us? Here's where to look:
Use Display Accommodations on Apple TV - Apple Support
Also, does this occur with everything you watch through the Apple TV+ app, or only certain content?
Thanks!
I don’t have an Apple TV. I have a tcl roku tv. I stream roku, Hulu, cbs and a few other streaming services and the picture is perfect. It’s only when I go to the Apple TV + streaming that the picture does this. I’ve reset the service checked all the options and nothing changes.
Thanks for those details jjsav133,
As this is only with the Apple TV application, we would recommend deleting the app and reinstalling it. Let us know if the problem persists after.
How do I use the Apple TV channel on my Roku® stream device? | Official Roku Support
Cheers!
Thanks for giving that a try, jjsav133,
At this stage, we would recommend that you Contact Apple Support so that they can assist you directly with this.
Thanks for using Apple Support Communities!
I removed the channel added it back in and retried to look at a show. The picture is still going light and dark, I have a compatible tv.
Any other ideas?
pictures goes light and dark when watching apple tv . How do I get help to fix this.