software update problem

i cannot download the software update IOS 12.5.2 in my iPhone 6plus. an error occurs downloading and says “software Update Failed. How can I solve this problem?

iPhone 6 Plus, iOS 12

Posted on Apr 25, 2021 12:19 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 25, 2021 12:42 AM

Ghaniyar Said:

"i cannot download the software update IOS 12.5.2 in my iPhone 6plus. an error occurs downloading and says “software Update Failed. How can I solve this problem?

———-


Try Restarting your iPhone:


A. Try Force Restarting your iPhone:

Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support


B. Try Manually Restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


C. Use a Computer:

If of no success, try what is mentioned here: Update your iPhone Using a Computer - User Tips

1 reply
Question marked as Top-ranking reply

Apr 25, 2021 12:42 AM in response to Ghaniyar

Ghaniyar Said:

"i cannot download the software update IOS 12.5.2 in my iPhone 6plus. an error occurs downloading and says “software Update Failed. How can I solve this problem?

———-


Try Restarting your iPhone:


A. Try Force Restarting your iPhone:

Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support


B. Try Manually Restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


C. Use a Computer:

If of no success, try what is mentioned here: Update your iPhone Using a Computer - User Tips

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