Big Sur 11.2.3 - Kernel Panic on MacBookAir Retina 13 inch 2019

Question

Level 1

8 points

Big Sur 11.2.3 - Kernel Panic on MacBookAir Retina 13 inch 2019

Hi I've this problem when I wake up my AIR from sleep mode...Can you help me?

panic(cpu 0 caller 0xffffff800fc89d2a): Sleep transition timed out after 180 seconds while calling power state change callbacks. Suspected bundle: com.apple.driver.AppleIntelKBLGraphicsFramebuffer. Thread 0xdb9cf.

.....

Log

Hibernation exit count: 71

System uptime in nanoseconds: 93106970338394

Last Sleep: absolute base_tsc base_nano

Uptime : 0x000054ae27e4a7a9

Sleep : 0x00005478fa017b76 0x00000001424d27e5 0x0000546a7b00e6d1

Wake : 0x000054791c107663 0x000000013eadbf86 0x000054790417bde5

last started kext at 27252700321112: >driverkit.serial 6.0.0 (addr 0xffffff7fafdc4000, size 20480)

loaded kexts:

com.box.filesystems.osxfuse 403.11.2

@fileutil 20.036.15

@filesystems.autofs 3.0

>!ATopCaseHIDEventDriver 4030.5

>!AHIDALSService 1

>AGPM 119

>!APlatformEnabler 2.7.0d0

>X86PlatformShim 1.0.0

>!AUpstreamUserClient 3.6.8

>!AGraphicsDevicePolicy 6.2.2

>!AFIVRDriver 4.1.0

@AGDCPluginDisplayMetrics 6.2.2

>eficheck 1

>pmtelemetry 1

>LuaHardwareAccess 1.0.16

|IOUserEthernet 1.0.1

>usb.!UUserHCI 1

>AGDCBacklightControl 6.2.2

>!ABacklight 180.3

|IO!BSerialManager 8.0.3d9

>!A!IKBLGraphics 16.0.1

>!AMCCSControl 1.14

@Dont_Steal_Mac_OS_X 7.0.0

>!AHV 1

>!ADiskImages2 1

>!AThunderboltIP 4.0.3

>!ABridgeAudio!C 100.2

>BridgeAudioCommunication 100.2

>!AAVEBridge 6.1

>!A!ISlowAdaptiveClocking 4.0.0

>ACPI_SMC_PlatformPlugin 1.0.0

>!AGFXHDA 100.1.431

>!A!IKBLGraphicsFramebuffer 16.0.1

>!A!IPCHPMC 2.0.1

>BCMWLANFirmware4378.Hashstore 1

>BCMWLANFirmware4377.Hashstore 1

>BCMWLANFirmware4364.Hashstore 1

>BCMWLANFirmware4355.Hashstore 1

>!ABCMWLANBusInterfacePCIeMac 1

@filesystems.apfs 1677.81.1

>!AFileSystemDriver 3.0.1

@filesystems.tmpfs 1

@filesystems.hfs.kext 556.60.1

@BootCache 40

@!AFSCompression.!AFSCompressionTypeZlib 1.0.0

@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1

@private.KextAudit 1.0

>!ASmartBatteryManager 161.0.0

>!AACPIButtons 6.1

>!ASMBIOS 2.1

>!AACPIEC 6.1

>!AAPIC 1.7

@!ASystemPolicy 2.0.0

@nke.applicationfirewall 310

|IOKitRegistryCompatibility 1

|EndpointSecurity 1

>driverkit.serial 6.0.0

>!UAudio 401.4

@kext.triggers 1.0

>!AHIDKeyboard 223

>!AHS!BDriver 4030.5

>IO!BHIDDriver 8.0.3d9

>!AActuatorDriver 4400.28

>!AMultitouchDriver 4400.28

>!AInputDeviceSupport 4400.35

>!AGraphicsControl 6.2.2

>!ABacklightExpert 1.1.0

|IOAVB!F 930.1

>!ASMBus!C 1.0.18d1

|IO!BHost!CUARTTransport 8.0.3d9

|IO!BHost!CTransport 8.0.3d9

@!AGPUWrangler 6.2.2

|IOSlowAdaptiveClocking!F 1.0.0

>!ASMBusPCI 1.0.14d1

>!AHDA!C 283.15

|IOHDA!F 283.15

>!A!ILpssUARTv1 3.0.60

>!A!ILpssUARTCommon 3.0.60

>!AOnboardSerial 1.0

>IOPlatformPluginLegacy 1.0.0

|IOAudio!F 300.6.1

@vecLib.kext 1.2.0

|IONDRVSupport 585

|IOAccelerator!F2 439.52

@!AGraphicsDeviceControl 6.2.2

|IOGraphics!F 585

>!AThunderboltEDMSink 5.0.3

>!AThunderboltDPOutAdapter 8.1.4

@plugin.IOgPTPPlugin 900.11

|IOEthernetAVB!C 1.1.0

>X86PlatformPlugin 1.0.0

>IOPlatformPlugin!F 6.0.0d8

>usb.IOUSBHostHIDDevice 1.2

>usb.cdc.ecm 5.0.0

>usb.cdc.ncm 5.0.0

>usb.cdc 5.0.0

>usb.networking 5.0.0

>usb.!UHostCompositeDevice 1.2

>!ABCMWLANCoreMac 1.0.0

|IOSerial!F 11

|IO80211!FV2 1200.12.2b1

>IOImageLoader 1.0.0

>corecapture 1.0.4

>!AThunderboltDPInAdapter 8.1.4

>!AThunderboltDPAdapter!F 8.1.4

>!AThunderboltPCIDownAdapter 4.1.1

>!AHPM 3.4.4

>!A!ILpssI2C!C 3.0.60

>!A!ILpssI2C 3.0.60

>!A!ILpssDmac 3.0.60

>!AXsanScheme 3

>!AThunderboltNHI 7.2.8

|IOThunderbolt!F 9.3.2

>usb.!UVHCIBCE 1.2

>usb.!UVHCICommonBCE 1.0

>usb.!UVHCI 1.2

>usb.!UVHCICommon 1.0

>!AEffaceableNOR 1.0

|IOBufferCopy!C 1.1.0

|IOBufferCopyEngine!F 1

|IONVMe!F 2.1.0

>!ABSDKextStarter 3

|IOSurface 289.3

|IOSkywalk!F 1

>mDNSOffloadUserClient 1.0.1b8

@filesystems.hfs.encodings.kext 1

>usb.!UHostPacketFilter 1.0

|IOUSB!F 900.4.2

>!A!ILpssGspi 3.0.60

>usb.!UXHCIPCI 1.2

>usb.!UXHCI 1.2

>!AEFINVRAM 2.1

>!AEFIRuntime 2.1

>!ASMCRTC 1.0

|IOSMBus!F 1.1

|IOHID!F 2.0.0

$!AImage4 3.0.0

|IOTimeSync!F 900.11

|IONetworking!F 3.4

>DiskImages 493.0.0

|IO!B!F 8.0.3d9

|IOReport!F 47

|IO!BPacketLogger 8.0.3d9

$quarantine 4

$sandbox 300.0

@kext.!AMatch 1.0.0d1

|CoreAnalytics!F 1

>!ASSE 1.0

>!AKeyStore 2

>!UTDM 511.60.2

|IOUSBMass!SDriver 184.40.6

|IOSCSIBlockCommandsDevice 436.40.6

|IO!S!F 2.1

|IOSCSIArchitectureModel!F 436.40.6

>!AMobileFileIntegrity 1.0.5

@kext.CoreTrust 1

>!AFDEKeyStore 28.30

>!AEffaceable!S 1.0

>!ACredentialManager 1.0

>KernelRelayHost 1

|IOUSBHost!F 1.2

>!UHostMergeProperties 1.2

>usb.!UCommon 1.0

>!ABusPower!C 1.0

>!ASEPManager 1.0.1

>IOSlaveProcessor 1

>!AACPIPlatform 6.1

>!ASMC 3.1.9

|IOPCI!F 2.9

|IOACPI!F 1.4

>watchdog 1

@kec.pthread 1

@kec.corecrypto 11.1

@kec.Libm 1

Posted on Apr 25, 2021 4:22 AM

Reply

Answer 1

Barney-15E

Level 10

123,014 points

Apr 26, 2021 1:06 PM in response to Helix79

So I have to wait an update of box app?

I don't know. You would first have to uninstall it to see if it was the cause of the panics. If you still get panics with it uninstalled, then something else caused the panics.

Instead of uninstalling, you can boot into Safe Mode and see if you still have panics. Safe Mode disables third-party kernel extensions. But, if they don't happen often enough, it may be difficult to determine if the panics have stopped.

If it doesn't panic after uninstalling, you should contact the developer of the Box app to have them fix their software. Anything that triggers a kernel panic in software should be addressed immediately by the developer.

The FUSE kernel extension is likely not their code, but that of OSXFuse (or another, maybe). So, they would need to wait on a fix from that developer.

Reply

Answer 2

Barney-15E

Level 10

123,014 points

Apr 25, 2021 5:14 AM in response to Helix79

It could be FUSE. That may have been installed by something else. Uninstall it using the developer’s uninstaller or instructions. If the panics stop, that was the cause.

Reply

Answer 3

Barney-15E

Level 10

123,014 points

Apr 26, 2021 8:08 AM in response to Helix79

Hi, I've the "Box" app installed for working purpose...possible?

Quite. The FUSE kernel extension had "box" in its name.

Reply

Answer 4

Barney-15E

Level 10

123,014 points

Apr 25, 2021 9:47 AM in response to Helix79

I think I've not installed fuse on my MacBook Air.

Well, it's installed. As I stated, it might have come with some other software that possibly does some sort of file management or creating a disk drive.

Reply