For the past few days, the apps on my iPhone 8 will not work on WiFi. Safari will work and I can browse the web just fine on WiFi- so that’s what’s very odd. Just apps aren’t working (Facebook, Instagram, games).
And when I turn off WiFi on my phone, the apps work fine again! Can anyone tell me what might be going on here? Why would apps not be working on my phone with WiFi but Safari does? Then if I turn off WiFi they work?
iPhone 8
Hello Yveandsteve,
We understand apps on your iPhone won't work while connected to Wi-Fi. We also understand this is isolated to specific apps.
To start, we'd recommend completing the steps on what to do If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open.
To ensure the best performance, we'd recommend confirming you're using iOS version 14.4.2 on your iPhone, as well as the latest version of each app. If an update is needed, please be sure to create a current backup prior to updating. These links can help:
If you continue to experience the same behavior only when connected to Wi-Fi, we'd recommend reviewing the Recommended settings for Wi-Fi routers and access points.
If the same apps still don't work, please let us know if this happens on multiple Wi-Fi networks.
Cheers!
Hello Yveandsteve,
We understand apps on your iPhone won't work while connected to Wi-Fi. We also understand this is isolated to specific apps.
To start, we'd recommend completing the steps on what to do If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open.
To ensure the best performance, we'd recommend confirming you're using iOS version 14.4.2 on your iPhone, as well as the latest version of each app. If an update is needed, please be sure to create a current backup prior to updating. These links can help:
If you continue to experience the same behavior only when connected to Wi-Fi, we'd recommend reviewing the Recommended settings for Wi-Fi routers and access points.
If the same apps still don't work, please let us know if this happens on multiple Wi-Fi networks.
Cheers!
Hello Yveandsteve,
We understand apps on your iPhone won't work while connected to Wi-Fi. We also understand this is isolated to specific apps.
To start, we'd recommend completing the steps on what to do If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open.
To ensure the best performance, we'd recommend confirming you're using iOS version 14.4.2 on your iPhone, as well as the latest version of each app. If an update is needed, please be sure to create a current backup prior to updating. These links can help:
If you continue to experience the same behavior only when connected to Wi-Fi, we'd recommend reviewing the Recommended settings for Wi-Fi routers and access points.
If the same apps still don't work, please let us know if this happens on multiple Wi-Fi networks.
Cheers!
Apps won’t work on my iPhone unless I turn off WiFi.
