how to disable erase data option in iphone

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how to disable erase data option in iphone

I’m having an issue with my iphoneX, it seems that my phone for some reason while in my pocket attempt to unlock probably because something is touching the screen or face recognition enable, so five attempts and then my phone is erased ! It happened 3 times in one week and I need to turn off the erase option but it’s not highlighted and couldn’t figure it out. Any idea how to do that ?

iPhone X, iOS 14

Posted on Apr 25, 2021 7:26 AM

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SravanKrA

Community+ 2024

Level 10

417,278 points

Apr 25, 2021 7:27 AM in response to ugslim82

Is this your corporate iPhone? Then please contact the system administrator of your corporate
If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
2. Or please contact the system administrator of the organisation who provided the profile to you

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how to disable erase data option in iphone

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