Can't sign into Snapchat on iPhone

Hello, i have a problem with my snapchat account is that everytime i try logging in from this specific phone, my account gets automatically locked but if i try logging in from any other device, like my old iphone for example, it works perfectly fine so what is the problem with my phone? Why won’t it let me log into snapchat? And im sure that i didnt install any third party apps or anything else.


[Re-Titled by Moderator]

Posted on Apr 25, 2021 8:39 AM

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Question marked as Apple recommended

Then it's not your phone. It's the app and they need to help you fix it.


Are you by any chance using a VPN on your phone? I have seen reports that you may not be able to log into your Snapchat account from a device on a VPN.

Posted on Apr 25, 2021 12:34 PM

320 replies

Oct 25, 2023 2:44 PM in response to bankole178

bankole178 wrote:

I don’t know why I can’t open Snapchat on my iPhone


Delete the app, force-restart the iPhone, then re-download the app.


Force restart iPhone - Apple Support


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


If you are encountering a Snapchat ban, or other issues or errors with the app, or the app is crashing, contact the app vendor; contact Snapchat.


Contact a third-party vendor - Apple Support






Nov 2, 2023 4:32 PM in response to damain-1

damain-1 wrote:

I can’t log in to snap chat on my iPhone and it been going on for 2 to 3 months now but I can log in on other devices


Nobody here can help with this. Only Snapchat.


If you are encountering a Snapchat ban, or other issues or errors with the app or with the service, or if the app or service is failing, or if you wish to appeal a ban, contact Snapchat.


Contact a third-party vendor - Apple Support


Nov 2, 2023 4:38 PM in response to little_papistic

little_papistic wrote:

I can’t use snap or create any no more please can you help me out?


Nope.


Past offering condolences or congratulations as appropriate here, we can’t help.


Only Snapchat. Their service, their app, their bug / issue / ban


You can either discuss this with Snapchat support, or can find some other social media service that does want your attention and interaction.


Nov 5, 2023 7:30 AM in response to Jades005

Jades005 wrote:

I can still sign in on my android and have changed all email addresses to iCloud,yet it keeps saying I’m logged out for unusual activity


Nobody here can help with this. Only Snapchat.


If you are encountering a Snapchat ban, or other issues or errors with the app or with the service, or if the app or service is failing, or if you wish to appeal a ban, contact Snapchat.


Contact a third-party vendor - Apple Support

Can't sign into Snapchat on iPhone

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