Hi
I have bought an adapter for my Bose AE 2 headphones so that the cable fits my IPhone X. Unfortunately, it cuts out after a few seconds. Does anyone know if I can solve the problem, other than using Bluetooth, or know if I can get a 2.5mm jack to lightning from anywhere? If so, would it work?
Thank you in advance for any replies.
iPhone 11 Pro Max
Hello MrMRog,
Thanks for following up about this via Apple Support Communities!
We want to make sure your headphones are working as expected for you.
Try using another pair of headphones to see if they work normally with your device.
You might try testing the headphones with another device as well to further isolate the source of the issue.
If the issue continues, please reach out to an Apple Support advisor for further assistance: Contact - Official Apple Support
We want to ensure the issue is resolved so you can enjoy your headphones again.
Cheers!
Hello MrMRog,
Thanks for reaching out using Apple Support Communities!
We see you are having an issue using headphones with your iPhone X; we're happy to assist you.
Trying a new cable and adapter are great steps to take in order to further isolate the source of the issue.
This Apple Support page has even more steps to try to resolve this: If your headphones don't work with your iPhone, iPad, or iPod touch
This link should help get your headphones working with your device as expected again!
Cheers!
Thank you Karina
Unfortunately, this does not work. No matter what cable I add to the original aux cable, it appears to stop the headphones from working.
Many thanks though
Mark
Bose headphone cable to IPhone x
