Syncing Comcast Mail between Comcast server, iPad, and iPhone

Question

Level 1

8 points

Syncing Comcast Mail between Comcast server, iPad, and iPhone

After changing the Comcast Mail password, the Apple Mail client-server is not synching with Comcast. I reached out to Comcast & we confirmed my email account, name, new password is functioning (via webmail). On my iPhone Xr, deleted old Apple Mail account for Comcast and reinstalled it again. Using IOS 14.4.2 and assume Apple Mail 7. Error message from Apple Mail is "No password provided for Comcast" and it asks me to use Settings to add the password. It seems as if Apple Mail (on my phone) is somehow NOT seeing the password when I type it in! Same issue on iPad Mini4.

How do I recover from this?

Posted on Apr 26, 2021 11:25 AM

Reply

Answer 1

Top-ranking reply

davensalmo Author

Level 1

8 points

Apr 27, 2021 11:46 AM in response to ryane77

Thanks, ryane77. Third-party client access was enabled. It appears to be a Comcast issue as I also tried two other third-party email apps, attempted to create an account with the same Comcast credentials, and got the same error - it appears that the Comcast Client Server is not recognizing any of the two other third-party mail apps I tried - same error message! So I'll have to wait it out a few days with Comcast before I call their tech support again! Appreciate the quick response.

Reply

Answer 2

ryane77

Community Specialist

Apr 27, 2021 10:37 AM in response to davensalmo

Hello davensalmo,

Thanks for using Apple Support Communities. We understand that you're unable to sync your Comcast email in the Apple Mail app. You'll need to enable third-party client access on your device to sync your Comcast email. You can see more about this here: Enable/Disable Third-Party Client Access to Comcast.net Email - FAQs

If you have any additional questions or concernsa about this matter, please connect with Comcast again.

Have a great day.

Reply

Syncing Comcast Mail between Comcast server, iPad, and iPhone

Similar questions