IOS 14.5 Preparing Update issue

Im trying to download IOS 14.5 but its been stuck on preparing update for a while and I've tried to delete the update and reinstall it, restart my phone and its still on preparing update everytime


How do I fix?

Posted on Apr 26, 2021 11:55 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 27, 2021 10:37 AM

Hi iwan18,


We understand you're unable to install an update on your iPhone. We're happy to help.


If the update won't complete, you can try these steps: If your iPhone, iPad or iPod touch won’t update


If the update still won't download or install, you'll need to install it through a computer instead.

Update your iPhone, iPad, or iPod touch


We hope this helps. Take care!

1 reply
Question marked as Top-ranking reply

Apr 27, 2021 10:37 AM in response to iwan18

Hi iwan18,


We understand you're unable to install an update on your iPhone. We're happy to help.


If the update won't complete, you can try these steps: If your iPhone, iPad or iPod touch won’t update


If the update still won't download or install, you'll need to install it through a computer instead.

Update your iPhone, iPad, or iPod touch


We hope this helps. Take care!

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IOS 14.5 Preparing Update issue

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