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Iphone 12 Pro Max frozen

Iphone 12 Pro Max became frozen after update to IOS 14.5. My screen is not responsive to touch after updating to the new IOS software. I can't even power the iPhone off since the screens unresponsive. How can I fix this problem?

iPhone 12 Pro Max, iOS 14

Posted on Apr 26, 2021 10:00 PM

Reply
5 replies

Apr 27, 2021 12:06 PM in response to ksoudani

Click on this link to read how to 'Restart your iPhone, iPad, or iPod touch' --> https://support.apple.com/HT201559


If your iPhone, iPad, or iPod touch won‘t turn on or is frozen, click here --> https://support.apple.com/HT201412

- Read it all, including the final step to Contact Apple Support if necessary


Click on this link to learn how to 'Force restart iPhone' --> https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios - select the correct iOS version

Iphone 12 Pro Max frozen

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