You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook won't recognize internal speakers... Cannot play any sound, Help!!

My 2017 12-in Retina MacBook runs Big Sur.


The other day I hooked up my MacBook to a projector through a USB-C adapter (bought from Apple) for a while, as I've always done before and had no issue. The next day, I tried playing a video from my Mac and no sound was heard. When I press the volume keys, I cannot modify the volume (see picture below).


When I go to Sound Preferences, my internal laptop speakers do not show up on the list of output devices (see picture below). What do I do to fix this?



I have tried restarting my laptop multiple times. When I use Bluetooth earphones, I can listen just fine, it's really the internal speakers that are the issue.

MacBook, macOS 11.2

Posted on Apr 27, 2021 7:08 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 27, 2021 7:43 AM

Hi , try with the reset of PRAM and SMC . Let me know if work ;)


https://support.apple.com/it-it/HT201295


https://discussions.apple.com/docs/DOC-3604

1 reply

MacBook won't recognize internal speakers... Cannot play any sound, Help!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.