rikkiela Author

Level 1

8 points

how come my phone won’t take my sim card anymore?

N/A

iPhone XR

Posted on Apr 27, 2021 10:31 AM

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iPhone 13 Sim card not supported Hey , I got this phone for Christmas from my brother , and when I try to change my sim card in it , it says ; SIM CARD NOT SUPPORTED . I went in store to the company I am with ( vidéotron ) They said that is cause the phone is blocked with the other company that brother got it from ( Bell ) . They both told us we need to contact you so you can have more details on the phone ? [Edited by Moderator]
1617 7

3 replies

Level 10

103,608 points

Apr 27, 2021 10:48 AM in response to rikkiela

Tell us what it says at the top of your phone to narrow it down a bit.

eg No Service, no SIM, SIM invalid etc etc,

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Level 10

103,608 points

Apr 27, 2021 10:58 AM in response to rikkiela

Contact your SIM provider.

https://support.apple.com/en-us/HT201415

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rikkiela Author

Level 1

8 points

Apr 27, 2021 10:52 AM in response to LD150

it says no service

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how come my phone won’t take my sim card anymore?

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