I got a new 12 pro today, backed up my 7 before i did but its only half there
I cloud back up from today is gone
iPhone 12 Pro, iOS 14
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User profile for user:
karina184
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Community Specialist
Hello Disappointedduck.
Thank you for using Apple Support Communities. It sounds like you might be missing data after restoring from an iCloud backup or missing an entire backup. We can understand how this would be an issue. Allow us to investigate this issue and assist in any way we can.
We do have a resource that you can review for when facing issues with missing data after restoring from an iCloud backup. Please check out the link below:
You're going to want to follow all the steps listed within this resource. It covers all the steps you can take to see if you can recover your missing information. If you still have access to your older iPhone, you can attempt to create another backup using iCloud or iTunes.
Back up iPhone - Apple Support
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Feel free to keep us posted. Cheers.