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Attachments Getting Stuck when downloading in Apple Mail (as per previous thread 2018)

I am using Apple Mail with 2015 MacBook Pro and Mojave. Occasionally (e.g. Today) but not all the time, attachments don't open. There will be an image icon (such as image.#JPEG or what looks like a text edit doc but may be a QuickBooks doc) with small blue writing below that says "downloading . . ." but nothing seems to happen. Curiously, the Quickbooks doc that had the same blue message for a long time miraculously opened for me a few minutes ago. Maybe if I wait long enough the Photo images will download but it seems like it is taking a very long time.

NOTE: I reopened a thread from 2018 which discussed the same intermittent problem b/c Apple said it was so long ago I had to ask again. In that thread, someone said they had a workaround of sending to their Iphone and then the attachments downloaded and then they re sent to their e-mail IMap acct. I haven't tried this b/c of time and also b/c I don't typically do e-mail on my phone.


MacBook Pro 15″, macOS 10.14

Posted on Apr 27, 2021 11:16 PM

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Question marked as Top-ranking reply

Posted on Apr 28, 2021 8:55 AM

Are you running any VPN, Anti-Virus, or Cleaning apps?


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

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Question marked as Top-ranking reply

Apr 28, 2021 8:55 AM in response to sid484

Are you running any VPN, Anti-Virus, or Cleaning apps?


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

Attachments Getting Stuck when downloading in Apple Mail (as per previous thread 2018)

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