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Unable to update Apple ID payment method

I need to change my payment method to remove the old card (# stolen and now inactive) and activate my new replacement card. First I added my new card. When I tried to remove the old card the system doesn’t allow me to remove it. What to I need to do to replace the old # with the new one?


[Re-Titled by Moderator]

Posted on Apr 28, 2021 10:05 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 28, 2021 10:18 AM

This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266


'If you can't remove your last payment method or use no payment method with your Apple ID' click here --> https://support.apple.com/HT203905


If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


Additional resources:

'Payment methods that you can use with your Apple ID' --> https://support.apple.com/HT202631


'If your payment method is declined in the App Store or iTunes Store' click here --> https://support.apple.com/HT203005


1 reply
Question marked as Top-ranking reply

Apr 28, 2021 10:18 AM in response to Cyndi R.

This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266


'If you can't remove your last payment method or use no payment method with your Apple ID' click here --> https://support.apple.com/HT203905


If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


Additional resources:

'Payment methods that you can use with your Apple ID' --> https://support.apple.com/HT202631


'If your payment method is declined in the App Store or iTunes Store' click here --> https://support.apple.com/HT203005


Unable to update Apple ID payment method

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