My payment card is saying it has failed
I cannot add a payment card.
iPhone XR
User profile for user:
bryanr14
User level:
Community Specialist
Hi tamsin79,
Welcome to Apple Support Communities. We understand you're unable to add a payment method under your Apple ID account. We can help point you in the right direction.
There are a couple of factors that can impact the ability to update your payment method. We suggest to follow the recommended steps outlined in this helpful article: If your payment method is declined in the App Store or iTunes Store Following these steps may help.
Kind regards.