iPassword App not working on iOS 14.5
When will there be an update to the iPassword app for iOS 14.5? I'm unable to get to my passwords.
iPhone XR
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When will there be an update to the iPassword app for iOS 14.5? I'm unable to get to my passwords.
iPhone XR
I am also having the same problem with iPassword! I have years of passwords saved in the iPassword app which I had paid for ad free. Now I cannot access any of the data. I am furious with both apple and the developer that this has happened with now prior notice so I could download my data to protect it.
I was able to restore back to iOS 14.4.2 so I could use the app and retype my passwords into a new App.
Unfortunately since IOS 14.5.1 is now released this version is no longer signed by Apple, so restoring to prior IOS version that this app supports is not possible.
Developer’s email is non working and bounces back. So this is something that Apple might need to step in and help due to the serious impact for some folks.
I do have an idea why the app might not be working on iOS 14.5 - could it be as simple as the developer has not updated the App Privacy info?
Anyone from Apple - can you confirm, help.
Duplicate post.
I’m having the same problems, years of passwords etc and I also paid for the no adverts/extra storage capacity. Such a nightmare.
I too having the same problem. My lots of passwords are saved and today I am helpless. Apple should do some thing to resolve this issue.
I too had this problem. I spent a day trying to recover my Ipassword data after the 14.5.1 update. Checked with Apple which was a dead end, surfed the internet for solutions and finally came up with one that worked for me. I downloaded the trial version of iMazing software which extracted the iPassword software/data which I was able to install on an old phone that I have.
I did have to go into my purchases in the App store with the old iphone 5 and download iPassword from there as it no longer shows up in the general app store list. Once I had iPassword on my iphone 5 iMazing populated the password data from the backup I made from my iphone XS. I downloaded the iMazing software from their website rather than on CNet or other aggregators of software online, seemed less sketchy to me, plus, there are tutorials on their website. . Anyway, the free version worked for me, I'm thinking of buying it just to support the company for saving me the headache of resetting all of those passwords.
Pretty unacceptable that an update would brick software that's so mission critical without warning. Maybe Apple could write into iOS updates a list of software that would become incompatible before the update is installed? Then users can make sure they have a backup of their data.
I was able to take an old iPhone 5 and restore to an iTunes backup from June 2017. I have 5 pages of passwords and other logins written down from the restore. That was super helpful even though I'm missing anything from the last 3 years. Still better than nothing. I keep looking at my app store for an update from iPassword. Fingers crossed.
I spoke with Apple Care, and they will be doing whatever they can to reach out to the developer. It was suggested to leave a bad review for the developer (I have posted the directions below). They will have to address the bad reviews to Apple. The Password Manager - Safe Vault they currently have for sale on the app store isn't going to be supported by IOS 14.5 so they will be in trouble if they continue to sell an app that's not supported. That should get someone's attention. According to my phone, the app was installed 8 years ago, and it was last updated 5 years ago. That doesn't make me feel very confident that there will be an update to the old iPassword unless they are forced to. I paid $10 for my app when I purchased it. At least the developer is still in business. So there is that.
Its not the App Privacy info, its the lack of an update for the past 3 years. It just aged out.
I’m also having this problem APPLE PLEASE STEP UP TO RESOLVE THIS ISSUE
Same with me. I have iPassword and does not open with new IOS/Iphone. I try to contact thru email, but the email came back rejected. Please anyone can help how export the data from another newest version ? Or fix the issue with old one ?
I actually left a bad review for the **current** app and I suggest we all do. Something to the effect that hundreds, maybe thousands of us were left without access to *years* of passwords. The old app doesn’t even show up in current listings so a bad review won’t be seen. Hit the current app with complaints now. That should get his/her attention.
same thing happened to me, I’m soooo upset, because I can’t get back to the prior version, iPassword is no longer active, no updates, hundreds of passwords are locked up in there, no way to retrieve
Hello everyone. This will only help those that have a backup somewhere and know their current vault password.
Download Password Manager
setup vault with same password
create a backup to DropBox (will be blank)
go to DropBox and navigate to
Apps/iPassword+/
you will see here the blank backup you just did.
Find your original backup and replace the blank one with that one.
Open password manager (new one with good trim but same logo)
settings
restore from DropBox (will get success but will be blank first time)
close and repeat the restore again and should now populate
good luck
Has anyone resolved this issue? Same happened to me and, yes, furious and frustrated as well about years of passwords locked up in an app that doesn’t work.
Worse: I can’t find a website for it. I don’t think 1Password is the same as iPassword?
I have a full backup on my computer, I surely would miss some recently added or updated passwords, but I could recover most. But I am not sure, if I do a restore, would it restore only the data or the whole configuration (is it an image?) including the previous version of iOS? Would the following procedure work:
What I also find unacceptable is:
I think an action should be started on the refusal to allow users to have whatever SW version they want, it's OUR phone and we are the most entitled to know what is more important to us. Also, a temporary downgrade might be sufficient, just to copy all the passwords, done by Geniuses, as described above.
iPassword App not working on iOS 14.5