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iPassword App not working on iOS 14.5

When will there be an update to the iPassword app for iOS 14.5? I'm unable to get to my passwords.

iPhone XR

Posted on Apr 28, 2021 1:29 PM

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Question marked as Best answer

I am also having the same problem with iPassword! I have years of passwords saved in the iPassword app which I had paid for ad free. Now I cannot access any of the data. I am furious with both apple and the developer that this has happened with now prior notice so I could download my data to protect it.

Posted on May 2, 2021 9:42 PM

803 replies

May 7, 2021 9:38 AM in response to abrial6

iPassword v3.0 is what I have on my phone but it's no longer in the general app store, I had to go to my purchases to find it and from there I was able to download it to an older iPhone I had. More confusing, the app in my purchases is no longer called iPassword, I think it's now listed as Password Manager or something like that.


After downloading iPassword to my old iPhone from My Purchases in my App Store profile, I then used the free version of iMazing to extract the application data from my new phone then transfer it to the old iPhone with the working iPassword app.


Next step was to export the passwords to my email (that's the option iPassword gives you) but transferred the passwords to notes via copy and paste, then airdropped those notes to my computer. Now I'm copy and pasting from notes on my computer to a new password manager. I know, a lot of work but at least I have my data. I didn't send the passwords via email because it seemed like a bad idea to have that information in my email, just in case someone ever broke into my account. You can do whatever works for you on this last step.

May 7, 2021 11:40 AM in response to CPens

Taking a hint from your post, I bought iMazing, extracted the iPassword data from my iPhone, went to my iPad which I hadn’t updated yet, found the old iPassword in my app purchases, installed that on my iPad and loaded the backup to it from iMazing. After that, I downloaded the new version of iPassword on both my phone and iPad, backed up the old iPassword via iTunes file sharing, copied it to my computer hard drive, and then via iTunes file sharing restored the backup to the new iPassword on both devices. All my passwords are there. Hallelujah! As soon as I can, I am switching password managers and never using anything by this developer ever again. I’m also going to refrain from updating the iPad until I have done so. Thank you!

May 7, 2021 1:46 PM in response to qqqqqqqqqqqqhhhhhhh

I love all the suggestions, but nothing is working for me. I have tried them all. The iMazing app will NOT restore anything unless you purchase it. People are saying they used the trial. Can someone give detailed directions please? I am a computer tech, so I understand, but I just can't get anything to work. I am beyond frustrated at this point.

May 7, 2021 3:55 PM in response to AmyMZ

I didn't buy it and it worked for me, just select continue trial on the start up page. Plug in your phone that no longer works with iPassword, it will show in the iMazing browser then find apps and navigate to iPassword. Control click and select Extract App. Save that file to your desktop, it's your password data. You can also backup your phone using iMazing and get the files that way too without having your phone plugged in but then you have to wait for the backup.


Next step. Have your downgraded phone ready, I used an extra iphone 5. Go to the app store on your old phone. Find and select iPassword from your Purchased apps and download it. If it's already on your old phone skip this step. Plug in your old iphone to your computer. Navigate to your phone in iMazing then find iPassword in the IMazing browser, control click on iPassword and select Restore App. Navigate to the file you saved on your desktop and select it. Then follow the iMazing prompts. I recreated these directions for myself and it worked for me again. Good luck.

May 8, 2021 5:42 AM in response to CPens

Thank you for the easy to follow and accurate description. I did what you said and arrived at the last step, but I get a message asking me for a password for the encrypted backup. Problem is I don't have such a password, I trie all passwords related to the account, the Mac or App Store, but none works. Any idea of how to get around this? I am using an old iPad, I checked that Ipassword installs on it.


Thanks



May 8, 2021 5:57 AM in response to maurizm

I had to manually type in my iPassword password when starting the app because the old iPhone doesn’t have face recognition. I had the master password written down so it wasn’t an issue for me. Is this what you mean? If I didn’t have that password I’d be locked out of my own account too.


Maybe try this other solution people have posted in the thread. I haven’t tried it myself because I solved the problem already but sounds like it works on your existing phone. I’ll paste below what I’m referring to.


On behalf of MRevelles solution{thank you MRevlles}


Download the new "Ipassword manager"free vision and open iTunes and restore from backup

It worked for me.

it should work on dropbox and wifi as well

it will work:) :) :) :)

iPassword App not working on iOS 14.5

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