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What to do if question mark appeared when i turned on my macbook?

Good day! I tried to downgrade my macos from big sure to catalina with the guide from youtube but then after erasing the macintosh hd files and try to restart my mac it didnt on then i tried to click the power button but the question mark appeared with the word under says “support.apple.com/mac/startup. What will i do to on the macbook and to continue what i started?

iPhone X, iOS 14

Posted on Apr 29, 2021 12:05 AM

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Question marked as Top-ranking reply

Posted on Apr 29, 2021 5:42 AM

Try suggestions given in this article including contacting Apple support.

https://support.apple.com/en-us/HT204323

1 reply

What to do if question mark appeared when i turned on my macbook?

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