You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: charlesrfromknoxville
charlesrfromknoxville Author
User level: Level 1
4 points

Apple Card show an incorrect balance

I downloaded and installed iOS 14.5 onto my iPhone XS. Very happy with it except for one thing. When I check my Apple Card balance on my phone, I see a balance of $0.00 as shown in the attached photo.


When I choose the "Add funds to an Apple ID option, I see an Apple card balance of $49.74 as shown in the attached photo.



The $49.74 balance is correct. Not sure what needs to be done which is why I am posting it here. I also have an iPad Mini that has iPadOS14.5. I do not have this issue on my iPad.


[Edited by Moderator]

Posted on Apr 29, 2021 4:11 AM

Reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,549 points

Posted on Apr 29, 2021 7:59 AM

Have you tried signing out of the App Store/iTunes, restarting the device, and then signing back in to see if the balance shows correctly?

View in context

Similar questions

1 reply

Apple Card show an incorrect balance

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up