Unlocked iPad
How can I reset and unlock my iPad with my serial number?
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How can I reset and unlock my iPad with my serial number?
What kind of lock? What is the message?
In no case does your serial number play any role.
There's multiple kinds of "locking" on devices. Click on the links below to find instructions on how to deal with your specific situation:
1) iCloud: Activation Lock - http://support.apple.com/kb/PH13695 - This is a security feature so only legitimate (i.e., not stolen) redistribution of devices is possible. See: 'How to remove Activation Lock' --> https://support.apple.com/HT201441 - If an activation lock was put on a device, only the owner of the account that applied the lock can remove it. Get them to remove it or return the item for a refund. If you are the owner, see the part at the end about asking Apple to reset the device.
2) Device lock: "If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled" click here --> https://support.apple.com/HT204306
What kind of lock? What is the message?
In no case does your serial number play any role.
There's multiple kinds of "locking" on devices. Click on the links below to find instructions on how to deal with your specific situation:
1) iCloud: Activation Lock - http://support.apple.com/kb/PH13695 - This is a security feature so only legitimate (i.e., not stolen) redistribution of devices is possible. See: 'How to remove Activation Lock' --> https://support.apple.com/HT201441 - If an activation lock was put on a device, only the owner of the account that applied the lock can remove it. Get them to remove it or return the item for a refund. If you are the owner, see the part at the end about asking Apple to reset the device.
2) Device lock: "If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled" click here --> https://support.apple.com/HT204306
Unlocked iPad