apple wallet

Hi!


I switched from my iPhone 7 to iPhone 12 pro, logged in to my iCloud, and everything synced. However, I cannot add my card to the wallet, there is no plus-sign.


In settings, under Payment and Shipping, there is my card though.


Please advise!


Thanks,

Pauline

iPhone 12 Pro, iOS 14

Posted on Apr 29, 2021 8:27 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 30, 2021 1:39 PM

Hello polina285,


Thank you for posting in Apple Support Communities. We understand that you are having issues when trying to add your card to your wallet after migrating your data to your new device via iCloud. Heres a helpful resource sure to resolve your concerns.


If you can't add cards to Wallet to use with Apple Pay


In the above resource there is a particular section you may want to pay close attention to. Here is that section:


-"If the (+) button is missing in Wallet

If you don't see the  button when you open the Wallet app, your device might be set to the wrong region. First,

make sure you're in a country or region that supports Apple Pay. Then, follow these steps to set the region for your device:


-On iPhone or iPad

  1. Open the Settings app and tap General.
  2. Tap Language & Region, then tap Region.
  3. Select your region, then tap Done."




Thank you for allowing our support community to help.


Have an awesome and productive day!

1 reply
Question marked as Top-ranking reply

Apr 30, 2021 1:39 PM in response to polina285

Hello polina285,


Thank you for posting in Apple Support Communities. We understand that you are having issues when trying to add your card to your wallet after migrating your data to your new device via iCloud. Heres a helpful resource sure to resolve your concerns.


If you can't add cards to Wallet to use with Apple Pay


In the above resource there is a particular section you may want to pay close attention to. Here is that section:


-"If the (+) button is missing in Wallet

If you don't see the  button when you open the Wallet app, your device might be set to the wrong region. First,

make sure you're in a country or region that supports Apple Pay. Then, follow these steps to set the region for your device:


-On iPhone or iPad

  1. Open the Settings app and tap General.
  2. Tap Language & Region, then tap Region.
  3. Select your region, then tap Done."




Thank you for allowing our support community to help.


Have an awesome and productive day!

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