HomePod mini connectivity

How do I resolve HomePod mini connectivity WiFi issue?



HomePod mini, 14

Posted on Apr 29, 2021 9:27 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 29, 2021 12:59 PM

Make sure that you are connecting to the 2.4 GHz band.

Forget the 5 GHz band connection on your device you're using to connect the HomePod to.

And turn off the 5 GHz on your router.


Make sure that your Wifi is set up with WPA/WPA2

See If you can’t set up HomePod - Apple Support. Note that:


  • HomePod doesn't support public or subscription networks with sign-in requirements. These networks are often in places such as businesses, schools, dorms, apartments, hotels and shops. 


2 replies
Question marked as Top-ranking reply

Apr 29, 2021 12:59 PM in response to carlton5000

Make sure that you are connecting to the 2.4 GHz band.

Forget the 5 GHz band connection on your device you're using to connect the HomePod to.

And turn off the 5 GHz on your router.


Make sure that your Wifi is set up with WPA/WPA2

See If you can’t set up HomePod - Apple Support. Note that:


  • HomePod doesn't support public or subscription networks with sign-in requirements. These networks are often in places such as businesses, schools, dorms, apartments, hotels and shops. 


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

HomePod mini connectivity

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.