Hi I need help with Apple Music, it started about two months ago and during maybe every other song it pauses and starts playing every couple seconds and it’s really annoying doesn’t play seamlessly, also when I start playing a new playlist it will randomly start skipping songs. I’ve tried deleting the app reinstalling it, shutting down my iPhone, updating to a new software update and nothing seems to fix it.
iPhone 11 Pro Max, iOS 14
Hello OliverCovey,
Thank you for using Apple Support Communities. Based on your post, when listening to Apple Music it skips every other song and skips through new playlists. We'll do our best to assist with this.
You've completed some nice troubleshooting here. Reinstalling the Music app should have resolved it. Since it hasn't then we'd try the following:
Should it continue to occur, please reply back including the below details for more help:
Wishing you the best, take care!
Hello OliverCovey,
Thank you for using Apple Support Communities. Based on your post, when listening to Apple Music it skips every other song and skips through new playlists. We'll do our best to assist with this.
You've completed some nice troubleshooting here. Reinstalling the Music app should have resolved it. Since it hasn't then we'd try the following:
Should it continue to occur, please reply back including the below details for more help:
Wishing you the best, take care!
Hi OliverCovey,
Thanks for following up and explaining more about what's happening here. If you've already tried to reinstall the Music app and it doesn't seem to be related to the network, then you'd want to Contact Apple Support
They will look into this further with you and find a solution.
Hoping you have a good one, cheers!
So I have two issues, one is if I play one of my playlists i’ve created it will randomly skip songs and I have to delete the app and start playing that playlist again and it will work, my second issue is when I’m either playing the radio on Apple Music or music out of my playlist which some of them are downloaded, it will skip in and out while playing a song and won’t play smoothly, no it doesn’t have to do with Bluetooth connection or Wi-Fi I’ve tested it, the weird thing is though I’ll be listening to music and won’t have an issue until I skip a song then the next song won’t play smoothly but if I don’t skip any songs I don’t have the issue it’s really weird.
The only thing I’ve changed in the past several months was syncing my Apple Music on my laptop with my phone.
Apple Music is glitching.
