I am ready to take a hammer to the watch, support from AAPL is seriously lacking.
I can not figure out how to use the watch. I called AAPL care & the connection was terrible I couldn’t understand what the person was saying.
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Have you read the manual? https://support.apple.com/en-ca/guide/watch/welcome/watchos
Have you tried watching a few YouTube videos?
Have you tried asking a specific question on these forums?