Podcast not accepted because of missing Artwork Image

Question

Podcast not accepted because of missing Artwork Image

I can't submit my podcast, because there is an error complaining about a missing artwork image. I double checked checked the image, put it through two validators and it is still not working. It is also accepted by Spotify. Do you have any hint what could be the problem?

Feed: https://feeds.aethervox.de/data/gmds.xml

Image: https://upload.aethervox.de/uploads/gmds/originals/382b01e0-985e-4d2d-b5eb-3cc290954334.jpg

Successful validations:

https://podba.se/validate/?url=https://feeds.aethervox.de/data/gmds.xml

https://castfeedvalidator.com/?url=https://feeds.aethervox.de/data/gmds.xml

Link to Spotify working with the same feed:

https://open.spotify.com/show/6H8IUhiGp3exlfYduP1T0O

Thanks for your help!

Chris

MacBook Air 11″, macOS 10.12

Posted on Apr 30, 2021 10:57 AM

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Answer 1

Best reply

Roger Wilmut1

Level 10

131,188 points

Apr 30, 2021 11:21 AM in response to ChrisGMDS2021

A number of people have reported this same issue. There appears to be nothing wrong with your image, but I'm afraid I have no idea why you are seeing the error. I suspect this is another glitch at Podcasts Connect but I have no way of actually knowing what's going on. I can only suggest contating Podcasts Support: Go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page.

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Answer 2

Apr 30, 2021 11:39 AM in response to Roger Wilmut1

Thanks for your help. I will post the reply form the support, if any

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Podcast not accepted because of missing Artwork Image

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