airtag precision finding not working

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Level 1

14 points

airtag precision finding not working

The precision finding option isn’t appearing in Find My on my iPhone 11 Pro with my AirTag (I‘ve bought one so far): all I get is the Directions option which takes me to Apple maps.

So far I’ve unpaired / paired the AirTag, reset the AirTag, turned Bluetooth and the U1 off and on, turned off and on Find My, signed out and in to iCloud, restarted and reset the phone, reset the network settings, and I’ve just erased and restored all content and settings with the same result.

I paired the AirTag to my iPad Pro, and the iPhone seems to be considering the AirTag like it does, as if the phone doesn’t have a U1 chip.

Is anyone else having the same issue? And am I the first person with an AirTag issue…?

Posted on Apr 30, 2021 11:42 AM

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Answer 1

Top-ranking reply

rmoffitt Author

Level 1

14 points

Apr 30, 2021 11:46 AM in response to rmoffitt

Update! From Adriaan_wm on Reddit:

settings > privacy > location services > find my > select "While Using the App" and enable "Precise Location"

Problem solved for me!

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Answer 2

rmoffitt Author

Level 1

14 points

May 5, 2021 5:07 AM in response to BellaRoy12

I'm not sure if this helps anyone, but there are some countries where U1 chips aren't enabled (presumably for regulatory reasons):

https://support.apple.com/en-us/HT212274

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Answer 3

Sam_42

Level 1

4 points

May 6, 2021 8:48 PM in response to rmoffitt

Yes it worked for me too. Just needed to turn on location while using the app and it started working right away. Thanks a lot buddy.

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Answer 4

Ocre

Level 1

13 points

May 3, 2021 5:11 PM in response to rmoffitt

It did not solve the problem for me. That option was already activated prior connecting the AirTags to my iPhone. We tried it with an iPhone Xr, and then an iPhone 12 mini and the Precision finding button doesn't appear. Alas ! Is it an exclusive feature to the US ?

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Answer 5

YP114

Level 1

4 points

Jun 17, 2021 6:57 PM in response to FParilli96

Mine is iphone XR. I have enabled settings > privacy > location services > find my > select "While Using the App" and enable "Precise Location". Its not fixing.

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Answer 6

Ray1618

Level 1

4 points

Jun 18, 2021 2:45 AM in response to YP114

Only iphone 11 and 12 support precision finding

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Answer 7

Ocre

Level 1

13 points

May 4, 2021 6:41 AM in response to Ocre

I think I know why. The iPhone Xr does not have the U1 chip, so precision finding is not available on that device. On the other hand, where I was, the iPhone 12 mini did not have cellular service, and it seems that is a requirement in order to have that feature working.

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Answer 8

May 4, 2021 10:35 PM in response to rmoffitt

i have iPhone XR, having issue find tab wont appear in find my so i did google and found solution that my phone has not U1 chip and sometimes my Phone also show up airtag not reachable it might be out of BT range or disable Airatg from my device.

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