cancelling an order

i ordered a replacement airpod but now i would like to cancel my order, however i have not received and order number or confirmation email and it won’t show up on my order history. how can i cancel this order before it ships?

Posted on Apr 30, 2021 1:03 PM

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Question marked as Top-ranking reply

Posted on May 4, 2021 7:08 AM


Hi tamzin196,


We see you're wanting to cancel an order however you haven't received a confirmation email, nor does the order show up in order history. This is something that Apple Support would need to assist you in. To contact them, click here: Contacting Apple


Thank you and have a wonderful day.

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cancelling an order

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