I’m a Apple fan but I find this forum is the least useful when it comes to community pages.
so called community specialists direct users to Apple support instead of providing a response.
I understand that community specialists do not know everything but there are other members who might have faced this issue and possibly have a solution.
ofcause we all know how to contact Apple support but sometimes we just need to know a simple response from a community member who already went through this and how they managed to do it or any workaround that Apple did not mentioned about.
after all this is what the community is for.
so think about that there are others who might have an answer before flooding Apple support with simple questions like this one. If you have any references from Apple website you can totally mention it as it can be useful.
I thought of spending some time to highlight this as I see same thing happening over and over again.
Thus is just my thought to improve the community and don’t take it personally.