So as I’m texting, my whole text thread disappears
Is there a way to get the thread back? I just backed my phone up.. I’m not sure what happened. I restarted my phone, Just downloaded iTunes, help!!!
iPhone XR, iOS 14
Question marked as
User profile for user:
sterling r
User level:
Community Specialist
ApeeBusa, thanks for reaching out on Apple Support Communities!
You have some questions about recovering missing messages. We can help.
1. Connect your iPhone to the PC with which you sync it. iTunes should open (if not, open it manually).
2. You should see your iPhone in a box, top righthand corner. Select it.
3. Now choose 'Restore backup'.
4. All the data you previously backed up will now replace the data on your iPhone. It will take a few minutes. As long as the messages were available when you created the backup, they should be recoverable.
Give that a try, and see if there is any improvement.
Take care!