Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Charging issues

.this iPad will not change. I have tried the steps that it says to do and it still doesn't charge. We have only used the charger that it came with.

iPad Pro, iPadOS 13

Posted on May 1, 2021 4:47 AM

Reply
Question marked as Best reply

Posted on May 1, 2021 4:53 AM

could be


  1. dirt or lint in the connector of the ios device when it happens to me I resolve it by clearing it out with a match or a tooth pick
  2. it could be a damaged cable, trying the cable with another device or trying another cable would show the culprit
  3. it could be a damaged ac charger unit, trying another one or charging by connecting to a computer could show the culprit
  4. it could be a damaged connector in the ios device which would require repair of some sort
1 reply
Question marked as Best reply

May 1, 2021 4:53 AM in response to Tbknbray

could be


  1. dirt or lint in the connector of the ios device when it happens to me I resolve it by clearing it out with a match or a tooth pick
  2. it could be a damaged cable, trying the cable with another device or trying another cable would show the culprit
  3. it could be a damaged ac charger unit, trying another one or charging by connecting to a computer could show the culprit
  4. it could be a damaged connector in the ios device which would require repair of some sort

Charging issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.