Mouse scroll wheel doesn’t work on iPad Pro

I have the 2020 11” iPad Pro with iPadOS 14.4. I also have a Logitech MX Anywhere 2 BT mouse with a conventional scroll wheel.


Since the last OS update, the scroll wheel no longer works. I can only scroll by clicking and dragging. And left-click only highlights links, it doesn’t open them.

iPad Pro 11-inch Wi-Fi

Posted on May 1, 2021 5:15 AM

Reply
1 reply

May 1, 2021 12:26 PM in response to alastair194

Have you tied the new hard reset procedure for the 2018/2020 iPad Pro/iPad Air 4 models without a Home button?


1. Press and release the volume UP button.

2.Then immediately press and release the volume DOWN button.

3.Then, press and hold the Power button at the top. You will see the Slide to Power off button, but keep on holding down the Power button until you see the Apple logo, then let it go.

Once you have performed all the steps, wait for a few seconds and your iPad Pro will boot up completely to the iPad Pro’s Lock screen.


Also, you may have to contact logitech support.


Good Luck!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mouse scroll wheel doesn’t work on iPad Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.