My iPhone got wet and my Face ID didn’t work

My phone got wet and my Face ID didn’t work so I powered off my phone and it still didn’t work so I disabled Face ID to hope to re set it but it won’t let me it keeps saying move phone a little higher and then says move phone a little lower, Is there a way to fix my face is so it will work?


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Posted on May 1, 2021 10:34 AM

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Posted on May 1, 2021 10:37 AM

Your phone is water damaged, which can impact all sorts of things, like Face ID. Schedule an appointment at your Apple Store Genius bar for evaluation and options, which will likely involve you buying a replacement phone as water damage cannot be repaired.

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My iPhone got wet and my Face ID didn’t work

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